RETURN POLICY
Last updated October 19th, 2024
If you are not 100% satisfied with your purchase for any reason, you may return it to us for a full refund.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition. Items must not contain odors that indicate usage (they can not smell like gasoline or motor oil).
RETURN PROCESS
To return an item, place the item securely in its original packaging, and mail your return to the following address:
The Digi Sync Attn: Returns
26730 W. 90th St.
Lenexa, KS 66227
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Most returns will be processed within one (1) day, but please allow up to ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Please Note: A 15% restocking fee may be charged for all returns.
EXCEPTIONS
For defective or damaged products, please email us (see email address below) to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, don’t hesitate to get in touch with us at:
(913) 938-6776