Return Policy
Return Policy
Last updated: October 19, 2024
At Digi Sync, we stand by the quality of our products. If you are not 100% satisfied with your purchase, you may return it within 30 days of purchase for a full refund (minus applicable restocking fees).
1. Returns
To qualify for a return, items must follow the following conditions:
- Be in new condition, & free from damage or odors
- Include all original packaging, accessories, manual.
- Be postmarked within 30 days of the purchase date.
Customers are responsible for return shipping costs.
We strongly recommend using a trackable shipping method to ensure safe delivery.
Return Address
90th St.Lenexa,
KS 66227, United States
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2. Refunds
Once we receive and inspect your return, refunds are typically processed within 1–10 business days.
Please allow 1–2 billing cycles for the refund to appear on your statement.
RESTOCKING FEE
A 15% restocking fee applies if the item
Is returned without original packaging & contents
Shows visible signs of use
Is returned due to buyer’s remorse
3. EXCHANGES & DEFECTIVE ITEMS
If you receive a defective or damaged product, please email us at Sales@TheDigiSync.com to request a replacement or refund.
Warranty Reminder
Digi Sync products are backed by a 1-year warranty against defects in materials and workmanship. If your product experiences issues beyond the return window, contact us for warranty support.
Get 30 Day guarantee with digisync
RIDE HARDER. RIDE SMARTER. RIDE SAFER.
Get 30 Day guarantee with digisync
RIDE HARDER. RIDE SMARTER. RIDE SAFER.