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Return Policy

Return Policy

Last updated: October 19, 2024

At Digi Sync, we stand by the quality of our products. If you are not 100% satisfied with your purchase, you may return it within 30 days of purchase for a full refund (minus applicable restocking fees).

1. Returns

To qualify for a return, items must follow the following conditions:

  • Be in new condition, & free from damage or odors
  • Include all original packaging, accessories, manual.
  • Be postmarked within 30 days of the purchase date.

Customers are responsible for return shipping costs.
We strongly recommend using a trackable shipping method to ensure safe delivery.

Return Address

90th St.Lenexa,
KS 66227, United States

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Store Hours

Monday - Friday
10am - 6pm

Get directions

2. Refunds

Once we receive and inspect your return, refunds are typically processed within 1–10 business days.

Please allow 1–2 billing cycles for the refund to appear on your statement.


RESTOCKING FEE
A 15% restocking fee applies if the item

  • Is returned without original packaging & contents

  • Shows visible signs of use

  • Is returned due to buyer’s remorse

3. EXCHANGES & DEFECTIVE ITEMS

If you receive a defective or damaged product, please email us at Sales@TheDigiSync.com to request a replacement or refund.

Warranty Reminder

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Get 30 Day guarantee with digisync

RIDE HARDER. RIDE SMARTER. RIDE SAFER.

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Get 30 Day guarantee with digisync

RIDE HARDER. RIDE SMARTER. RIDE SAFER.